Venue - Dorsett Grand Labuan
Phone - +6087-422 000
Overview
A brand is just a name if it doesn't being up-kept. Better off with other nearby local branding hotels. Not worth paying premier price just for the brand.
Great service & location but it's condition is a letdown.
Rooms
I have to give this to them, their rooms are spacious to begin with and they come with many room amenities. It seems that this hotel needs to have a soft upgrading
by at least having the carpets changed, replacing all the faucets in the bathroom and a fresh coat of paint & varnish.
The sink was as good as choke when it took 10 mins for the waste water to go away just by me washing my face.
The cistern was faulty as well. It needs to be flushed in a certain way before it could function proper.
Oh.. the TV set. It is way too small for such a big room. It's probably a monitor and not a real TV set..
Luckily the WiFi signal was better, however you have to log in (and Forget Network) each time you return back to the hotel. It doesn't prompt you to do so but I figured that out
when my phone stayed quiet for 2 hrs.
Having stayed there twice each with a different view.
The city view is decent and so does the sea view overlooking all those tankers and vessels.
There was no day curtain and the bathtub sucker type mat was very mouldy.
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| Standard Room |
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| Very Spacious |
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| View from the main road
Service & Ambiance
They have a very pleasant group of people working for this place. Checking in & out was a breeze.
The housekeeping are prompt as well, cleaning the rooms every morning.
F&B
They served a very decent breakfast spread serving local & western dishes.
The Gym, it's pretty decent, have all the needed equipments for me. (I only run on the treadmills - 2 out of 4 functions well).
Having a pool towel in the gym is a bit of an overkill, they should provide smaller towels instead.
The Pool is a standard size free-size pool. Good for guests who needs a leisure swim. Nothing for the kids though.
 
Rooms : 6/10
Services : 7/10
Surrounding Environment : 6.5/10
Public Area Cleanliness : 7/10
F&B : 6.5/10 (Only for breakfast)
Parking: Free
Worth Staying - Not really.
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